One thing I hate about being over 50 is that big organisations seem to start picking on you and then treat you like an idiot when you complain. Regulars will be acquainted with previous bete noirs - Vodafone, Talk Talk, and so on. This time it is the turn of BT.
About 6 weeks ago I changed my TV/Broadband/Phone from Talk Talk to BT. Since then the TV has not worked...at all. Here is the saga so far,
I tried the online help instructions on their website...it cut off my broadband
I went on to the online chat...three agents cut me off after coming up with the same checks as the online help page (all of which assumes that any fault must be with the broadband even though the TV signal comes through the aerial and NOT the broadband
I emailed the CEO...he doesn't know anything about broadband or aerials
I eventually had a conversation with Dan (not the CEO)...who thought the problem was the broadband
When I asked Dan if I was correct in thinking the signal for the TV came through the aerial and not the broadband he agreed...and promised to send an engineer!!
Yippee I thought, action, success...
The engineer has just left telling me that "The problem is to do with the aerial and he cannot help because....he is a broadband engineer!"
I was speaking with a female colleague last week. In the conversation she mentioned that her brother had a health scare and had strongly urged her to be seen by a doctor for possible signs of problems with the brain.
She did. And after exhaustive tests she said she was told ..."There was nothing there"!
It took several minutes before she fathomed why I was lying on the floor laughing.
Last week I decided to impose myself on Son- and Daughter-Blog and make use of a bed in their flat in Edinburgh.
I bought Son-blog a pint in his local hostelry by way of a "thank you" for him giving his bed up and sleeping on the floor.
He returned the favour by setting his alarm for 5.00 a.m. with a five minute auto-snooze. Not satisfied with the rude awakening, he had managed to use his new IPhone 8 which, it seems is so high tech, he couldn't work out how to switch the snooze off! 15 snoozes later...
A little over a week ago the Blogs were on their way to Sussex and due to be met by Sussex-George-Nephew-Blog at Gatwick Airport.
There are of course two terminals at Gatwick, North and South. To be certain of avoiding any confusion we had emailed to say we would be landing at the North Terminal. After landing we rang S-G-N-B and said,
After what seemed like a couple of weeks waiting we rang again.
"I'm here in the car park" he claimed.
"There are two - which one?"
"The one with the blue pillars."
We looked around and saw pillars in the distance that looked blue. Then they went purple. It seems they were lit by LEDs.
Eventually after much conversation. S-G-N-B fessed up, he was at the South Terminal.
What makes it worse? We actually landed at South Terminal.
You may have been wondering what has been happening in Blog-world lately. If so read on...
Son-blog has been guilty of false-imprisonment
Mr Blog has been aging badly
A new addition has been made to the wider Blog-clan
Microsoft have taken away my paint program and given me Paint 3D
Son-blog managed to be so unaware of the house-guest in his flat, (which he shares with sister-blog), that he locked Beth-blog (friend of sister-blog) inside it. Beth-blog missed her train home to Wales and will probably never come back.
Earlier in the week I was in the gym. Plagued as I am by muscle knots, I take a tennis ball with me which I lie on to release the knots. A gentleman in his early eighties was watching me. Eventually he stopped his 350 kg dead-lifts and wandered over.
"Are you alright?" he asked.
I know he was concerned but being asked by a man of advancing years if you are alright that makes you feel thirty years older than you are.
The Sussex-blogs have taken delivery of a new blog...little Oscar currently 5lbs. On checking with Google I discovered that Oscar-blog weighs exactly the same as,